Customer satisfaction is very important to us at Banter Bling. If you are not delighted with your purchase, please return it in its original condition for exchange or credit within the first 30 days from the ship date. Any credit or refund will be for the item sale price less shipping and handling; we do not charge a restocking fee.

As these necklaces are custom made using unique gemstones we cannot promise an exact replica. We want you to be happy; so please contact us immediately with any concerns, feedback, or suggestions.